Privacy Policy

We at oCare (Pvt) Limited hereinafter referred to as oCare are committed to protecting your privacy. We have prepared this Privacy Policy to describe to you our practices regarding the personal data we collect from users of our website and mobile application (collectively referred to as “Platform”). Our Platform (hereinafter referred to as the “Platform” or “website” or “App” or “we” or “us”) provides an online platform that allows the Users to avail the services which are offered on the Platform and other related services. User (hereinafter referred to as “User”, “You”, “Data subject”) shall mean the persons who create an account on the platform to avail the services of the platform. At oCare data protection is a matter of trust and your privacy is very important to us. We use your personal data only in the manner set out in this Privacy Policy. Please read this privacy policy to learn more about our data collection and dissemination practices. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personal Data’ is being used online. Personal data means data which relate to a living individual who can be identified – (a) from those data, or (b) from those data and other information which is in the possession of, or is likely to come into the possession of, the data controller, and includes any expression of opinion about the individual and any indication of the intentions of the data controller or any other person in respect of the individual. Data controller means “oCare (Pvt) Limited” or any company, juridical entity who either alone or jointly or in conjunction with other persons determine the purpose or processing of any data or has control or authorizes the processing of any data but does not include a data processor. Data processor means any person who processes the data on behalf of data controller but does not include the employee of data controller. This Privacy Policy explains how we gather personal data, classified as mandatory or optional as part of the normal operation of our services; and use, disclose and protect such information through the Platform. This detailed privacy policy enables you to make informed consent in dealings with us. Our parent, subsidiaries and joint ventures operate under similar privacy policies subject to the requirements of applicable law of Bangladesh and international standard applicable on the issue. By availing our services you acknowledge your acceptance of the terms of this Privacy Policy, expressly consent to our use and disclosure of your data in accordance with this Privacy Policy and that any data provided by you through us is provided under a lawful contract. This Privacy Policy is incorporated into and subject to the terms of the terms & conditions and cookies policy /or all other policies and agreements published on the platform. We are extremely proud of our commitment to protect your privacy. We value your trust in us. We work hard to earn your confidence so that you can enthusiastically use our services and recommend your friends and family to participate in dealing with us. Please read the following policy to understand how your personal data will be treated as you make full use of our Platform. Our privacy policy is subject to change at any time. To make sure you are aware of any changes, please review this policy periodically.

INFORMATION WE COLLECT:
- When you register with us, you provide us information about yourself including but not limited to your name, email address, mobile number, date of birth, gender, password, credit/debit card details, prescription, diagnostic reports and hospital reports. If you correspond with us by e-mail, we may retain the content of your e-mail messages, your e-mail address, and our responses. We also collect general information about your use of our services like educational qualifications, personal skills, etc. In future to provide our various new services, we may ask you to provide us more information about you to ensure your better quality of life including but not limited to your height, weight, blood pressure, blood glucose, blood group, lipid profile etc.
- As a matter of policy, we do not ask any user to share his/her personal information with any other user on our platform.
INFORMATION WE COLLECT AUTOMATICALLY WHEN YOU USE OUR SERVICES:
- When you access or use our Services, we automatically collect information about you, including:
  - Usage Information: If you choose to post messages on our message boards, online/ offline chats or other message areas or leave feedback for other users, we retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities on the Platform, we may collect such information into a file specific to you.
  - Log Information: We collect log information about your use of our platform, including your browser type and language, access times, pages viewed, your IP address and the platform you visited before navigating to our platform.
  - Device Information: We may collect information about the device you use to access our Services, including the hardware model, operating system and version, unique device identifier, phone number, International Mobile Equipment Identity (“IMEI”) and mobile network information.
  - Location Information: With your consent, we may collect information about the location of your device to facilitate your use of certain features of our Services like ‘Angel’, determine the speed at which your device is traveling, add location-based filters (such as local weather), and for any other purposes.
  - Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to you. A “cookie” is a small data file transferred to your computer’s hard drive that allows a Platform to respond to you as an individual, gathering and remembering information about your preferences in order to tailor its operation to your needs, likes and dislikes. Overall, cookies are safe, as they only identify your computer to customize your Web experience. Accepting a cookie does not provide us access to your computer or any Personal Information about you, other than the information you choose to share. Other servers cannot read them, nor can they be used to deliver a virus. Most browsers automatically accept cookies, but you can usually adjust yours (Microsoft Internet Explorer, Firefox or Google Chrome) to notify you of cookie placement requests, refuse certain cookies, or decline cookies completely. If you turn off cookies completely, there may be some platform features that will not be available to you, and some Web pages may not display properly. To support the personalized features of our platform (such as your country and language codes and browsing functions) we must send a cookie to your computer’s hard drive and/or use cookie-based authentication to identify you as a registered platform user. We do not, however, use so-called “surveillance” cookies that track your activity elsewhere on the Web. We may also collect information using web beacons (also known as “tracking pixels”).
  - “Web beacons” or clear .gifs are small pieces of code placed on a Web page to monitor behavior and collect data about the visitors viewing a Web page. For example, Web beacons or similar technology can be used to count the users who visit a platform or to deliver a cookie to the browser of a visitor viewing that page. We may use Web beacons or similar technology on our Services from time to time for this and other purposes.
INFORMATION SHARED DURING TRANSACTION:
- You agree that you will enter into transactions with third parties through our platform and will share your personal information with them for easy completion of the transaction. You hereby expressly agree that we shall not be involved or held liable for any breach of the privacy or security of that data. The said breach, if any, shall be a matter of dispute between you and the third party and we shall not be held liable or be issued a notice for the same.
- We STRONGLY recommend that you should be careful and vigilant while disclosing your personal details with your transaction partner. Please do not disclose your bank and account details to anyone through our platform or to any individual whom you have met through our platform.
HOW WE USE YOUR INFORMATION:
- We use the personal information we collect to fulfill your requests for services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.
- By providing us your e-mail address, you consent to us using the e-mail address to send you our platform and services related notices, including any notices required by law, in lieu of communication by postal mail. You also agree that we may send notifications of activity on our platform to the e-mail address you give us, in accordance with any applicable privacy settings. We may use your e-mail address to send you other messages, such as newsletters, changes to our features, new services, events or other information. If you do not want to receive optional e-mail messages, you may modify your settings to opt out.
- Our settings may also allow you to adjust your communications preferences. If you do not wish to receive promotional email messages from us, you may opt out by following the unsubscribe instructions in those emails. If you opt out, you will still receive non-promotional emails from us about our Services.
- Following termination or deactivation of your services, we may (but are under no obligation to) retain your information for a reasonable period to address any legal necessity. We will not publicly disclose any of your personal information other than as described in this Privacy Policy.
- At our sole discretion, for any reason or no reason at all, we reserve the right to remove any content or messages, if we believe that such action is necessary (a) to conform to the law, comply with legal process served on us or our affiliates, or investigate, prevent, or take action regarding suspected or actual illegal activities; (b) to enforce this policy, to take precautions against liability, to investigate and defend ourselves against any third-party claims or allegations, to assist government enforcement agencies, or to protect the security or integrity of our platform; or (c) to exercise or protect the rights, property, or personal safety of the platform, our users, or others.
- Third Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples may include home delivery of medicines, Nurse service, Ambulance service, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments and providing customer service. In connection with their performance of functions on our behalf, we may share Personal Information with such companies and individuals as needed for them to perform their functions, but we do not permit such entities and individuals to use Personal Information for other purposes. In addition, we may provide non-personally-identifiable information to advertisers and other third parties for their use in marketing efforts for us, themselves, or others. If you are not interested in receiving targeted advertisements or other marketing information or materials as a result of such efforts, you may adjust the settings on your mobile devices to prevent the use of your non-Personal Information in this manner.
- In-House Promotions: We may on occasion combine information we receive through our Services with outside records to enhance our ability to market our products and services that may be of interest to you. If you have signed up to receive our e-mails and prefer not to receive marketing information in connection with our Services, please follow the “unsubscribe” instructions provided on any marketing e-mail you receive in connection with our Services or by following the instructions in our Email Opt Out Form, as described below under “Unsubscribe Requests”.
- Business Transfers: As our businesses continue to evolve, we might sell one or more of our companies, subsidiaries or business units. In such transactions, Personal data generally is one of the transferred business assets. In such event, this Privacy Policy may be amended as set forth below or the collection and uses of your Personal Information may be governed by a different privacy policy. However that policy should not be less stringent than the instant privacy policy.
- We may transmit the user data across the various websites of the Company and subsidiary companies to provide better services.
- User Submissions: If you participate in any online forum/communities, chat sessions and/or blogs, or otherwise post in any user comment field visible to other users of our Services, any information that you submit or post will be visible to and may be read, collected or used by others who use our Services. We are not responsible for any information, including personally identifiable information, you choose to submit in any such user comment field.
HOW WE SHARE YOUR INFORMATION:
- As a matter of policy, we will not sell or rent information about you and we will not disclose information about you in a manner inconsistent with this Privacy Policy except as required by law or government regulation. We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws such as those regarding intellectual property rights, fraud and other personal rights.
- We will not share the personal information we collect about you with any third party for their own marketing purposes without your consent. We may share your data with our services providers who process your personal information to provide services to us or on our behalf. We have contracts with our service providers that prohibit them from sharing the information about you that they collect or that we provide to them with anyone else, or using it for other purposes.
- You may decline to submit Personal Information through the Services, in which case we may not be able to provide certain services to you. If you do not agree with our Privacy Policy or Terms of Service, please discontinue use of our Service; your continued usage of the Service will signify your assent to and acceptance of our Privacy Policy and Terms of Use.
- WE CAN (AND YOU AUTHORIZE US TO) DISCLOSE ANY INFORMATION ABOUT YOU TO LAW ENFORCEMENT, OTHER GOVERNMENT OFFICIALS, ANY LAWSUIT OR ANY OTHER THIRD PARTY THAT WE, IN OUR SOLE DISCRETION, BELIEVE NECESSARY OR APPROPRIATE IN CONNECTION WITH AN INVESTIGATION OF FRAUD, INTELLECTUAL PROPERTY INFRINGEMENT, OR OTHER ACTIVITY THAT IS ILLEGAL OR MAY EXPOSE US, OR YOU, TO LIABILITY.
ENSURING INFORMATION IS ACCURATE AND UP-TO-DATE
- We take reasonable precautions to ensure that the Personal Information we Collect, Use and Disclose is accurate, complete not misleading, relevant and up-to-date. However, the accuracy of that information depends to a large extent on the information you provide. That’s why we shall give you access to your data and recommend that you:
- Correct the data where there is any in-accuracy
- Keep us up-to-date with changes to your Personal Information such as your name or address.
RIGHT TO ACCESS SPECIFIC INFORMATION AND DATA PORTABILITY RIGHT
- You may have the right under the prevalent law of Bangladesh to request that we disclose certain information to you about our collection and use of your Personal data. Once we receive and confirm your verifiable consumer request, we will disclose to you:
  - The categories of data that we have collected about you.
  - The categories of sources for the data that we have collected about you;
  - Our purpose for collecting or making available that data.
  - The categories of third parties with whom we share that Personal data.
  - The specific pieces of Personal data that we have collected about you (also called a data portability request).
  - If we transferred data to any other data controller/entity the purpose for which such data was disclosed and the categories of data that each category of recipient obtained.
  - If applicable, (1) the categories of your data that we have made available for valuable consideration; (2) the categories of data controller to whom such Personal data was made available; and (3) the category or categories of Personal data that we have made available to each category of third parties.
- Right to Delete
  1. You may have the right under the prevalent law of Bangladesh to request that we delete any of your Personal Information that we have collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.
  2. We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
    - Complete the transaction for which we collected the Personal data, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing relationship with you, or otherwise perform our contract with you.
    - Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
    - Debug products to identify and repair errors that impair existing intended functionality.
    - Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
    - Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
    - Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
    - Comply with a legal obligation or legal order.
    - Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
    - Reasons of public interest in the area of public health
- Right to Opt-Out
  1. If you are 18 years of age or older, you may have the right under the prevalent law of Bangladesh to direct us not to make your Personal Information available for valuable consideration at any time (the “right to opt-out”). We do not process data of subjects if we actually know are less than 18 years of age, unless we receive affirmative authorization (the “right to opt-in”) from the parent or guardian. Consumers who opt-in may opt-out at any time.
  2. To exercise the right to opt-out or right to opt-in, you (or your authorized representative) may submit a request to us by sending us an e-mail at [email protected]. Once we receive the notice we will cease to process your data. However, you may change your mind and opt back in at any time by sending us an e-mail [email protected] We will only use Personal data provided in an opt-out request to review and comply with the request.
- Exercising Your Rights
  1. To exercise the access, data portability, opt-out, and deletion rights described above, please submit a verifiable consumer request to us by: Sending us an e-mail at [email protected]
  2. Only you, or a person that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal data. You may also make a verifiable consumer request on behalf of your minor child.
  3. You may only make such a request for access or data portability twice within a twelve (12) month period. The verifiable consumer request must provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal data or an authorized representative, and describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
  4. We cannot respond to your request or provide you with Personal data if we cannot verify your identity or authority to make the request and confirm the Personal data relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal data provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
  5. We will respond to verifiable requests received from data subject as required by law. Any disclosures we provide will only cover the twelve (12) month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance. The information will be provided in a clear and concise manner that is easily comprehensible to a reasonable person
  6. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
- Non-Discrimination
  1. We will not discriminate against you for exercising any of your rights provided in prevailing law of Bangladesh. Unless permitted by prevailing law:
    1. Deny you services.
    2. Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
    3. Provide you a different level of services.
HOW WE PROTECT YOUR INFORMATION:
- We are very concerned about safeguarding the confidentiality of your personally identifiable information. We employ administrative, physical and electronic measures designed to protect your information from unauthorized access.
- By using this platform or the Services or providing Personal Information to us, you provide informed consent that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of this platform or Services.
- We use commercially reasonable physical, managerial, and technical safeguards to preserve the integrity and security of your Personal Information. Your personal data, such as credit card information, is encrypted when it is transmitted to us. Our employees are trained and required to safeguard your information. We cannot, however, ensure or warrant the security of any information during transmission to us and you do so at your own risk. Using unsecured wifi or other unprotected networks to submit messages through the Service is never recommended. Once we receive your transmission of information, we make commercially reasonable efforts to ensure that data is held or processed in a manner which does not infringe the right of privacy of a data subject on data provider. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps.
- Notwithstanding anything to the contrary in this Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our rights or property. However, nothing in this Policy is intended to limit any legal defenses or objections that you may have to a third party, including a government’s, request to disclose your information.
- However, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. Please do not send us credit card information and/or other sensitive information through email. If you have reason to believe that your interaction with us is not secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section available on our platform.
RIGHT OF THE DATA SUBJECT
- Right of confirmation: Each data subject shall have the right granted by the prevailing law of Bangladesh to obtain from the controller the confirmation as to whether or not personal data concerning him or her are being processed. If a data subject wishes to avail himself of this right of confirmation, he or she may, at any time, request the data controller in writing.
- Right of access: Each data subject shall have the right granted by the prevailing law of Bangladesh to obtain from the controller upon payment of fee information about his or her personal data stored at any time and a copy of this information. Furthermore, the prevailing law of Bangladesh and regulations grant the data subject access to the following information:
  - the purposes of the processing;
  - the categories of personal data concerned;
  - the recipients or categories of recipients to whom the personal data have been or will be transferred;
  - where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period;
  - the existence of the right to request from the controller rectification or erasure of personal data, or restriction of processing of personal data concerning the data subject, or to object to such processing;
  - the existence of the right to lodge a complaint with a supervisory authority;
  - where the personal data are not collected from the data subject, any available information as to their source;
  - the existence of automated decision-making, including profiling, referred to in Article 22(1) and (4) of the GDPR and, at least in those cases, meaningful information about the logic involved, as well as the significance and envisaged consequences of such processing for the data subject.
  - Furthermore, the data subject shall have a right to obtain information as to whether personal data are transferred to a third country or to an international organisation. Where this is the case, the data subject shall have the right to be informed of the appropriate safeguards relating to the transfer. If a data subject wishes to avail himself of this right of access, he or she may, at any time, contact any employee of the controller.
- Right to rectification: Each data subject shall have the right granted by the prevailing law of Bangladesh to obtain from the controller without undue delay the rectification of inaccurate personal data concerning him or her. Taking into account the purposes of the processing, the data subject shall have the right to have incomplete personal data corrected, completed, updated, including by means of providing a supplementary statement. If a data subject wishes to exercise this right to rectification, he or she may, at any time, request any employee of the controller.
- Right to erasure: Each data subject shall have the right granted by the prevailing law of Bangladesh to obtain from the controller the erasure of personal data concerning him or her without undue delay, and the controller shall have the obligation to erase personal data without undue delay where one of the following grounds applies, as long as the processing is not necessary:
  - The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed.
  - The data subject withdraws consent to the prevailing law of Bangladesh.
  - The data subject objects to the processing pursuant to prevailing law of Bangladesh.
  - The personal data have been unlawfully processed.
  - The personal data must be erased for compliance with a legal obligation.
  - If one of the aforementioned reasons applies, and a data subject wishes to request the erasure of personal data stored by us, he or she may, at any time, contact any employee of the controller. Any of our Employees shall promptly ensure that the erasure request is complied with immediately.
  - Where the data controller has made the data public, upon request of the data subject is obliged to erase data, shall take reasonable stepsto erase such data.
- Right of restriction of processing:Each data subject shall have the right granted by the prevailing law of Bangladesh to obtain from the controller restriction of processing where one of the following applies:
  1. The data which causes or likely to cause unwarranted substantial damage to the data subject
  2. The accuracy of the personal data is contested by the data subject.
  3. The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.
  4. The data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.
  5. If one of the aforementioned conditions is met, and a data subject wishes to request the restriction of the processing of personal data stored by us, he or she may at any time contact any employee of the controller. Our Employees will arrange the restriction of the processing.
- Right to data portability:
  1. Each data subject shall have the right granted by the prevailing law of Bangladesh, to receive the personal data concerning him or her, which was provided to a controller, in a structured, commonly used and machine-readable format. He or she shall have the right to transmit those data to another controller without hindrance from the controller to which the personal data have been provided.
  2. In order to assert the right to data portability, the data subject may at any time contact any of our employee.
- Right to object:
  - Each data subject shall have the right granted by the prevailing law of Bangladesh to object, on grounds relating to his or her particular situation, at any time, to processing of personal data concerning him or her. This also applies to profiling based on these provisions. We shall no longer process the personal data in the event of the objection, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights, and freedoms of the data subject, or for the establishment, exercise or defence of legal claims. If we process personal data for direct marketing purposes, the data subject shall have the right to object at any time to the processing of anonymous personal data concerning him or her for such marketing. This applies to profiling to the extent that it is related to such direct marketing. If the data subject objects us to the processing for direct marketing purposes, we will no longer process the personal data for these purposes.
  - In order to exercise the right to object, the data subject may contact any employee of our Company through email.
- Automated individual decision-making, including profiling:
  - If the decision (1) is necessary for entering into, or the performance of, a contract between the data subject and a data controller, or (2) it is based on the data subject’s explicit consent, we shall implement suitable measures to safeguard the data subject’s rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express his or her point of view and contest the decision.
  - If the data subject wishes to exercise the rights concerning automated individual decision-making, he or she may, at any time, contact any our employee.
- Right to withdraw data protection consent:
  - Each data subject shall have the right granted by the prevailing law of Bangladesh to withdraw his or her consent to the processing of his or her personal data at any time.
  - If the data subject wishes to exercise the right to withdraw the consent, he or she may, at any time, contact in writing to any of our employees.
- Right to request access: You also have a right to access information we hold about you. We are happy to provide you with details of your Personal Information that we hold or process. To protect your personal information, we follow set storage and disclosure procedures, which mean that we will require proof of identity from you prior to disclosing such information. You can exercise this right at any time by contacting us on the above details.
- Right to withdraw consent: Where the legal basis for processing your personal information is your consent, you have the right to withdraw that consent at any time by contacting us on the above details.
YOUR CHOICES ABOUT YOUR INFORMATION:
- You have several choices regarding use of information on our Services:
  - Email Communications: We will periodically send you free newsletters and e- mails that directly promote the use of our platform, or Services. When you receive newsletters or promotional communications from us, you may indicate a preference to stop receiving further communications from us and you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the e-mail you receive or by contacting us directly. Despite your indicated e-mail preferences, we may send you service related communications, including notices of any updates to our Terms of Use or Privacy Policy.
- You may, of course, decline to submit Personal Information through the platform, in which case, we will not be able to provide our services to you.
STORING YOUR PERSONAL DATA:
- We retain your information only for as long as is necessary for the purposes for which we process the information as set out in this policy. However, we may retain your Personal Data for a longer period of time where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.
CHILDREN’S PRIVACY:
- Our services are available only to persons who can form a legally binding contract under the prevailing law of Bangladesh. Protecting the privacy of young children is especially important. Thus, we do not knowingly collect or solicit personal information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register for the Service or send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 18 may provide any personal data for accessing the Service. If an individual under the age of 18 wishes to avail services on the Platform then such purchase or sale may be made by their legal guardian or parents who have registered as users of the Platform and who can form legally binding contract. In the event that we learn that we have collected personal information from a child under age 18, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 18, please contact us through our privacy help page.
MERGER AND ACQUISITIONS:
- In the event of a merger or acquisition, we reserve the right to transfer all the information, including personally identifiable information, stored with us to the new entity or company thus formed. Any change in the platform’s policies and standing will be notified to you through email.
LINKS TO THIRD PARTY WEBSITES:
- Our platform contains links to other websites. The fact that we link to a website is not an endorsement, authorization or representation of our affiliation with that third party. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. Other websites follow different rules regarding the use or disclosure of the Personal Information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
NOTIFICATION PROCEDURES:
- It is our policy to provide notifications, whether such notifications are required by law or are for marketing or other purposes, to you via e-mail notice, written or hard copy notice, or through conspicuous posting of such notice on the platform, as determined by us in our sole discretion. We reserve the right to determine the form and means of providing notifications to you, provided that you may opt out of certain means of notification as described in this Privacy Policy.
OPTING OUT OF INFORMATION SHARING:
- We understand and respect that not all users may want to allow us to share their information with other selected users or companies. If you do not want us to share your information, please contact us through the Contact Us page, and we will remove your name from lists we share with other users or companies as soon as reasonably practicable or you can also click on unsubscribe. When contacting us, please clearly state your request, including your name, mailing address, email address and phone number. In case you do not want your name to be displayed on the platform, you may opt for the same by choosing a Username other than your original name, you may also hide details of Social Networking Accounts by opting for the same when you are creating an account with us.
- However, under the following circumstances, we may still be required to share your personal information:
  - If we respond to court orders or legal process, or if we need to establish or exercise our legal rights or defend against legal claims.
  - If we believe it is necessary to share information in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our Terms of Use or as otherwise required by law.
  - If we believe it is necessary to restrict or inhibit any user from using any of our Platform, including, without limitation, by means of “hacking” or defacing any portion thereof.
USER SUBMISSIONS
- You understand that when using the Platform, you may be exposed to Content from a variety of sources, and that we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Content and you agree and assume all responsibility for your use. You further understand and acknowledge that you may be exposed to Content that is inaccurate, offensive, indecent, or objectionable, defamatory or libelous and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against us with respect thereto. If you find any content to be libelous, objectionable, defamatory, and indecent or infringing your Intellectual Property Rights, you may contact us directly through “Contact Us” page and we shall take appropriate action to remove such content from the platform.
PHISHING OR FALSE EMAILS:
- If you receive an unsolicited email that appears to be from us or one of our members that requests personal information (such as your credit card, login, or password), or that asks you to verify or confirm your account or other personal information by clicking on a link, that email was likely to have been sent by someone trying to unlawfully obtain your information, sometimes referred to as a “phisher” or “spoofer.” We do not ask for this type of information in an email. Do not provide the information or click on the link. Please contact us at [email protected] if you get an email like this.
CHANGES TO OUR PRIVACY POLICY:
- We may update this Privacy Policy and information security procedures from time to time. If these privacy and/or information security procedures materially change at any time in the future, we will post the new changes conspicuously on the platform to notify you and provide you with the ability to opt out in accordance with the provisions set forth above.
- Continued use of our platform and Service, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
THIRD PARTY ONLINE ADVERTISING
- We use third-party advertising companies to provide advertisements to you when you use our Services. These companies may use information (not including your name, address, email address or telephone number) about your use of our Services and other websites and services in order to show you advertisements tailored to your interests on our Services and other interactive media and/or to keep track of your response to each ad. For more information on this practice, or to opt out of having this information used by these companies, please visit Road# 30, House# 429, DOHS Mohakhali, Dhaka.
BREACH OF PRIVACY POLICY:
- We reserve the right to terminate or suspend your usage of this platform immediately if you are found to be in violation of our privacy policy. We sincerely request you to respect privacy and secrecy concerns of others. The jurisdiction of any breach or dispute shall be as per the venue as mentioned in the terms of conditions published on the platform.
NO RESERVATIONS:
- We do not accept any reservation or any type of limited acceptance of our privacy policy. You expressly provide informed consent to each and every term and condition as stipulated in this policy without any exception whatsoever.
NO CONFLICT:
- The policy constitutes a part of the user terms. We have taken utmost care to avoid any inconsistency or conflict of this policy with any other terms, agreements or guidelines available on our platform. In case there exists a conflict, we request you to kindly contact us for the final provision and interpretation.
CONTACT US:
- If you have any questions about this Privacy Policy, our practices relating to the platform, or your dealings with us, please contact the Privacy Team at: [email protected].

Privacy Policy

Copyright © oCare. All Right Reserved.